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Privacy Policy

Last Updated: July 11, 2025

This Privacy Policy describes how Prestige Blends ("we," "our," or "us") collects, uses, and discloses your information when you use our mobile application, "Prestige Blends" (the "App"), available on the Apple App Store, to purchase premium coffee roasts, blends, and accessories.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide Voluntarily

When you use the App, you may provide us with personally identifiable information, including but not limited to:

  • Contact Information: Name, email address, shipping address, billing address, phone number.

  • Account Information: Username, password (encrypted), purchase history.

  • Payment Information: While we do not directly store your full payment card details, we use third-party payment processors (e.g., Apple Pay, Stripe, PayPal). These processors collect and process your payment information directly. We may receive limited information about your transaction from them (e.g., last four digits of your card, transaction ID).

  • Communication Content: Any information you provide when you contact us for support, feedback, or inquiries.

b. Automatically Collected Information

When you access and use the App, we may automatically collect certain information about your device and usage, including:

  • Device Information: Device model, operating system version, unique device identifiers (e.g., UDID, advertising ID), mobile network information.

  • Usage Data: Information about how you interact with the App, such as features used, pages viewed, time spent on the App, crashes, and other performance data.

  • Location Information: With your permission, we may collect precise or approximate location information from your mobile device. This is primarily used for shipping calculation and delivery estimates. You can disable location services for the App through your device settings.

c. Information from Third Parties

We may receive information about you from third-party services, such as:

  • Payment Processors: As mentioned above, we receive transaction details.

  • Analytics Providers: We may use third-party analytics tools (e.g., Google Analytics for Firebase, Apple's built-in analytics) that collect data about App usage and performance. This data is typically aggregated and anonymized.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the App: To operate, maintain, and improve the functionality of the App, including processing orders, managing your account, and fulfilling purchases.

  • To Process Transactions: To process your payments and deliver the products you order.

  • To Communicate with You: To send you order confirmations, shipping updates, customer service responses, and promotional offers (if you have opted in).

  • To Personalize Your Experience: To tailor product recommendations and content based on your preferences and purchase history.

  • For Analytics and Improvement: To understand how users interact with the App, identify trends, and improve our products, services, and the App's performance.

  • For Security and Fraud Prevention: To protect against fraudulent transactions, unauthorized access, and other illegal activities.

  • To Comply with Legal Obligations: To meet legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, hosting, customer service, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

  • For Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.

  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • To Protect Rights and Safety: To protect our rights, property, or safety, or the rights, property, or safety of our users or others.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure: The right to request that we erase your personal data, under certain conditions.

  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.

  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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